Return and Exchange Policy


Definition: 'Return' is defined as the action of giving back the item purchased by the Buyer to the Seller. Crocurry does have a Return and Exchange Policy, where the customer may return or exchange the product shipped by Crocurry if the following situations may arise:

1.Item was defective

2.Item was damaged during the Shipping

3.Details of transactions by your Facebook friends and other Facebook users generated by you through our Service.

4.Wrong item was sent by the Seller.

In This case the Customer may courier back the product if it was send to you by courier to the following address:

And Send an email to tellus@Crocurry with the product order number and the reason for return. If the product was delivered to you Crocurry then email us at tellus@Crocurry with the product order number and an image of the product and the reason for requesting a return and we will process the request and send in the delivery team with a replacement for the product. In the email the customer may also seek for a Refund request if you do not require a replacement.